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Access Adventures Terms & Conditions of Business – Wye Adventure camp

 

1. General Issues

  • These Booking Terms and Conditions apply to the booking of the Access Adventures Wye Adventure camp and the activities on this camp (the Activities), at the location set out in Access Adventures' booking confirmation

  • No variation to these Booking Terms and Conditions shall be binding unless agreed in writing by Access Adventures

  • Any typographical, clerical or other error or omission in any booking confirmation or other documentation issued by Access Adventures (including any electronic documentation) shall be subject to correction without any liability on the part of Access Adventures

  • Access Adventures reserves the right to make changes to the Activities whether to conform with any applicable safety or other statutory requirements or otherwise

 

2. Booking Confirmation

  • No booking shall be deemed to have been accepted unless accepted in writing by Access Adventures (which shall include email confirmation of booking).

  • These Booking Terms and Conditions incorporate Access Adventures' Privacy Policy, and Risk Acknowledgement and Disclaimer. You must advise Access Adventures as soon as possible of any mistake in the booking confirmation. Access Adventures shall use its reasonable endeavours to ensure that your participation commences at the time booked and it shall be the responsibility of each participant to ensure that they arrive in sufficient time. Late arrivals may not be permitted to undertake the Activities and no refunds or compensation will be payable in such circumstances.

 

3. Safety

  • Participation in the Activities of Access Adventures are not without risk. All participants will receive necessary safety training

  • Access Adventures reserves the right to refuse admittance to the Activities or to remove a participant from the Activities should deem it necessary to do so. This includes a participant who does not comply with the safety rules and advice and the safety system or who is deemed to be under the influence of alcohol or drugs.

  • Participants must sign a Risk Acknowledgement and Disclaimer stating that he or she will accept responsibility for the safety of him or herself

  • All participants for the activities must be reasonably fit and healthy.

  • All participants are required to wear any safety equipment provided by Access Adventures

  • The Activities are physically demanding and require a degree of agility, strength and stamina. If participants have medical concerns they are advised to consult their doctor in advance. Participants will be required to certify that they do not suffer from any medical condition which would make it more likely that they would be involved in any incident which could result in injury to themselves or others. Due to the physical nature of the Activities, Access Adventures recommends that pregnant women should not take part.

  • All participants are required to act responsibly and courteously at all times and to respect other participants. Access Adventures shall be entitled to prevent any person from undertaking or completing the Activities in the event it deems the behaviour of any participant unsuitable.

  • Participants must be dressed appropriately and Access Adventures reserves the right to refuse admittance to the Activities to any participant who is not appropriately dressed.

  • No refunds or compensation will be payable by Access Adventures in the event that any participant is not permitted to, or decides not to, undertake or complete the Activities for the reasons set out in this clause.

 

4. Clothing

  • It shall be the responsibility of all participants to ensure that they are dressed appropriately and Access Adventures advises participants to wear clothing appropriate for the weather conditions and which they do not mind getting damaged. 

 

5. Cancellations

  • Cancellations before 6 weeks before the first day of camps: clients will lose the deposit

  • Cancellations 3 - 6 weeks before the first day of camp: clients will lose 50% of total costs

  • Cancellations 1 – 3 weeks before the first day of camp: clients will lose 80% of total costs

  • If, following a cancellation at any point after booking, Access Adventures fills the place with a replacement client, then the original client will only lose the deposit

  • Access Adventures shall be entitled to cancel your booking at any time. In the event that Access Adventures decides to cancel your booking it shall use its reasonable endeavours to notify you as soon as possible. You shall be entitled to a full refund in the event of cancellation under this clause but no other compensation shall be payable.

  • In the event that it proves necessary to close the Activities for reasons beyond the control of Access Adventures and in circumstances where your party has commenced participation in the Activities, you shall not be entitled to any refund (in part or in whole). In such circumstances Access Adventures may, but shall not be obliged to, offer alternative camps at reduced rates.

 

6. Fees

  • Places can only be reserved by Access Adventures receiving a completed booking form and a non-refundable deposit of £75

  • The balance of the fee is payable 6 weeks prior to the commencement of the camp. In the event that the balance is not paid, the charity will have the discretion to treat the booking as cancelled by the customer. The time for payment shall be the essence of the contract.

  • The whole camp fee is required to reserve a place for any booking made within 6 weeks of the commencement of the camp.

 

7. Liabilities

  • Except as otherwise provided in these Booking Terms and Conditions Access Adventures shall not be responsible for the loss, or damage, of or to any property or to any person arising from the booking of or participation in the Activities.

  • Participants are responsible for arranging their own transport to the accommodation / activity location

  • Parking facilities are available at most sites, and any vehicles are left at the owners’ risk and subject to any conditions.

  • Except as otherwise provided in these Booking Terms and Conditions any liability of Access Adventures shall be limited to the refund of any charges paid to Access Adventures.

 

8. Insurance

  • Access Adventures recommends that all customers take out personal insurance for the Activities. 

 

9. Photographs

  • Access Adventures may take photographs or video during your activity. These images remain the property of Access Adventures and may be used as a marketing resource by Access Adventures . This may include the use of images on Access Adventures website or our facebook page. 

  • If you do not wish Access Adventures to use or publish these images then please notify us of this in writing.

 

10. Data Protection

  • All information passed to Access Adventures will be treated as confidential and will only be passed to third parties with the prior consent of the customer.  

  • Participants should know that information may be passed to affiliates or the national awarding bodies as is appropriate for the running of courses. 

  • Email addresses will not be passed to any other persons or companies apart from the situation described above.

 

11. Weather

  • Some activities require particular weather conditions.  We endeavour to plan activities for the time of year that we would expect to get the appropriate weather.  If an activity has to be cancelled due to weather conditions, a contingency plan will be in place. 

  • If a specific activity cannot be run for safety reasons a suitable alternative will be offered. 

  • If a camp is cancelled at this point then customers will be offered a full refund.

 

12. Miscellaneous

  • If any of these terms are determined to be illegal invalid or otherwise unenforceable it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and continue to be binding and enforceable.

  • Nothing above shall confer on any third party any benefit or the right to enforce any of these Booking Terms and Conditions.

  • These Booking Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales and Access Adventures and you submit to the exclusive jurisdiction of the courts of England and Wales.

 

 

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